The Northern Adelaide Waste Management Authority (NAWMA) is a regional subsidiary formed under the Local Government Act (SA) 1999 to provide best practice waste management and resource recovery services. NAWMA receives and processes material for a range of clients including businesses, industry and regional SA councils with its predominant services being for its three Constituent Councils: City of Salisbury, City of Playford and Town of Gawler. NRG was commissioned to develop and manage a fully-responsive and integrated website for easy access to essential information for constituents and residents. The website also contains a form-based request system for enquiries which has almost eliminated the previous costly labour-intensive telephone system.